As Operations Manager, Kayla’s responsibilities include day-to-day operational oversight of the portfolio including annual budget preparation, tenant retention, vendor and capital project management, market plan preparation, and implementation of owner strategic initiatives.
With over ten years in the industry, Kayla’s career developed initially as a vendor for a property which transitioned to a maintenance position.
From that position, and with a strong commitment to both personal and professional success, Kayla moved up the management ranks to her current position at Cynergy.
In addition, she has attended multiple training courses and earned several certifications through National Apartment Association including her Community Apartment Manager (CAM) and Certified Apartment Portfolio Supervisor License’s (CAPS). Kayla also holds EPA and CPO certifications as well.